RAKLEdocs

Billing

Tiers, allowance, overage, and usage alerts.

View as Markdown

Billing has two parts: a flat monthly fee that includes a token allowance, and per-token overage when you exceed it. Manage everything in dashboard/billing.

Tiers

TierNotes
Tier 1Flat monthly + included allowance. Self-serve.
Tier 2Higher flat monthly + higher allowance + contractual privacy.
EnterpriseCustom; data is contractually excluded from training.

Overage

Once your included allowance is consumed, additional tokens bill at the metered price for your tier. There is no implicit pause — usage continues to accrue. Pay-as-you-go billing happens in the next invoice cycle.

Usage alerts

Org admins set a percentage threshold in dashboard/limits. When usage crosses the threshold, the org admin gets an email. The alert fires once per billing period.

Refunds are credited net of usage on the invoice they applied to.